TRIPS Paratransit

TRIPS service is reserved for individuals who find it difficult or impossible to use municipal, fixed-route bus service.

Residents with physical, mental, developmental or intellectual disabilities or senior citizens aged 60 or over. For residents with disabilities who do not meet the age requirement, certification by an approved Certifying Agency is required.

Please visit our Fares and Passes page for fare information.

Please visit our How to Apply for Regular Service page for information and applications.

Monday - Friday
7:00 a.m. - 7:00 p.m.

Saturdays
8:00 a.m. - 5:00 p.m.
(Limited Service)

Call (845) 364-8747 between the hours of 7:30 a.m - 5 p.m., Monday through Friday. Requests left on our answering machine for Regular TRIPS Service will not be honored.

There is no regular TRIPS service on the following holidays:

• New Year's Day
• Martin Luther King, Jr. Day
• Lincoln's Birthday
• Presidents Day
• Memorial Day
• Independence Day
• Labor Day
• Columbus Day
• Veterans Day
• Thanksgiving Day
• Day following Thanksgiving
• Christmas Day

Download TIPS for TRIPS or call the Department of Public Transportation's Transit Information Center at (845) 364-3333.

A complementary, curb-to-curb origin-destination paratransit bus service for municipal, fixed-route bus services. ADA TRIPS service is designed to meet the Americans with Disabilities Act (ADA) service criteria established by the Federal government.

To be eligible for ADA TRIPS service a rider must, because of a disability, be prevented from using the municipal, fixed-route bus service, and must be certified by TRIPS or an approved Certifying Agency as an ADA paratransit customer.

Please visit our Fares and Passes page for fare information.

Please visit our How to Apply for ADA Service page for information and an application.

TRIPS ADA service only operates within Rockland County and both the origin and destination of the requested ride must fall within 3/4 of a mile on either side of a municipal, fixed-route bus route.

ADA TRIPS service will be available whenever municipal, fixed-route bus service is available (i.e. same days and hours of operation). Operating hours of the County's municipal, fixed-route bus systems vary. Municipal, fixed-route bus service schedules are available from the links below:

• Transport of Rockland (TOR)
• Hudson Link
• Clarkstown Mini-Trans (CMT)

• Call (845) 364-8747 between the hours of 7:30 a.m. - 5 p.m., Monday through Friday, and speak with a member of the TRIPS staff.
• Leave an ADA ride request on the TRIPS voicemail system outside of regular business hours.

Please note: leaving an ADA ride request on the TRIPS voicemail system does not confirm or guarantee your trip request. TRIPS staff will call you to verify the receipt of your ADA ride request, inform you of ride availability, and confirm the date and time of your reservation.

Download ADA Tips for TRIPS or call Yahaira Roman, Senior Transportation Assistant, Department of Public Transportation at (845) 364-2065.